More money and jobs as consumer spending up for 14th month
Consumer spending rose last month, marking 14 successive months of growth as an improving economy continued to feed into jobs and disposable incomes. The Visa Irish Consumer Spending Index, which measures expenditure across cash, cheques and electronic payments, rose 3.8pc in April compared to a year earlier. That was an acceleration of the 1.5pc rise […]
How can I keep customers coming through door and off web?
This is something I have been saying for a long time. There is a very strong future role for physical retailers if owners ensure that the customer’s visit has a high level of experiential retail within it. In Superquinn we always tried to deliver the unexpected. On Mother’s Day, each of our checkout operators would […]
Excellence in customer experiences is the new battleground
In a rising economy, when consumer demand increases, prices go up. In contrast, regrettably, we often see levels of customer service going down as businesses focus on quick profits. How many times have you heard stories of service providers not calling the customer back after an initial enquiry? A close friend is in the market […]
This is how many days you need to work just to cover your rent in Ireland
A single person is putting in an average of 86 days of work – which would take you from January 1 into the middle of May – just to afford the annual rent on a one-bedroom home. Soaring rental costs year-on-year mean that workers are being forced to put aside every cent they earn to […]
Problem solver: Making the right move can help fashion store footfall
Q I am 27 and have just returned from working abroad in the fashion industry. My parents have a retail shop unit in a poor location, but have given it to me at cheap rent. Sales are abysmal, as the footfall I need isn’t in the area. Do you think I can build up the […]